cc6vip Privacy Policy

1. Introduction

1.1 cc6vip ("cc6vip," "we," "us," "our") operates the online casino and sportsbook platform accessible at cc6vip.app. We are committed to safeguarding the privacy and personal data of all Filipino players and visitors who use our platform.

1.2 This Privacy Policy has been prepared in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. It also reflects applicable international data protection standards.

1.3 This policy applies to all personal data collected through the cc6vip website, mobile platform, live chat, email communications, and any other channel through which you interact with cc6vip.

1.4 Please read this Privacy Policy carefully. If you do not agree with the practices described herein, you should not use the cc6vip platform. For questions about this policy, please contact us using the details in Section 16.

2. Data Controller

2.1 cc6vip is the data controller responsible for your personal data collected through the cc6vip platform. As data controller, cc6vip determines the purposes and means of processing your personal information.

2.2 cc6vip operates under the regulatory oversight of PAGCOR (Philippine Amusement and Gaming Corporation) and complies with all applicable data protection obligations imposed by Philippine law and PAGCOR regulations.

3. Personal Data We Collect

cc6vip collects the following categories of personal data:

3.1 Registration & Identity Data

• Full legal name, date of birth, and nationality;
• Residential address (including city — e.g., Manila, Cebu, Davao, Makati, Quezon City);
• Email address and mobile phone number;
• Username and encrypted password;
• Government-issued ID details (e.g., PhilSys ID, passport, driver's license, UMID) submitted for KYC verification.

3.2 Financial Data

• GCash account number, PayMaya account details, or bank account information (BPI, BDO, Metrobank, UnionBank) used for deposits and withdrawals;
• Transaction history, including deposit amounts, withdrawal amounts, and dates;
• Bonus and promotional activity records.

3.3 Gaming Activity Data

• Game history, bet amounts, win/loss records, and session duration;
• Sports betting selections, live betting activity, and wagering patterns;
• Responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests).

3.4 Technical & Device Data

• IP address, device type, operating system, and browser type;
• Cookies and similar tracking technologies (see Section 10);
• Log data including access times, pages visited, and error reports.

3.5 Communications Data

• Records of live chat conversations with cc6vip support;
• Email correspondence and support ticket history;
• Feedback, survey responses, and promotional opt-in/opt-out records.

4. How We Collect Your Data

4.1 Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or respond to a survey.

4.2 Automatically — through cookies, web beacons, and server logs when you access and use the cc6vip platform.

4.3 From third parties — from identity verification providers, payment processors (e.g., GCash, PayMaya), fraud prevention services, and regulatory databases where required for compliance purposes.

5. How We Use Your Personal Data

cc6vip uses your personal data for the following purposes:

• Account Management: To create, maintain, and secure your cc6vip account;
• Identity Verification: To verify your age (21+) and identity in compliance with PAGCOR requirements and Philippine law;
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers;
• Gaming Services: To provide access to slots, live casino, sports betting, sabong, bingo, and other cc6vip games;
• Customer Support: To respond to your inquiries, resolve disputes, and provide 24/7 assistance;
• Responsible Gaming: To monitor gaming activity, enforce deposit limits, and administer self-exclusion requests;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and unauthorized account access;
• Legal Compliance: To comply with PAGCOR regulations, Philippine anti-money laundering laws, and other applicable legal obligations;
• Marketing: To send you promotional offers, bonuses, and news about cc6vip — subject to your marketing preferences;
• Platform Improvement: To analyze usage patterns and improve the cc6vip platform experience for Filipino players.

6. Legal Basis for Processing

cc6vip processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our contract with you (i.e., to operate your cc6vip account and provide gaming services);
• Legal Obligation: Processing required to comply with PAGCOR regulations, AML laws, and other applicable Philippine legal requirements;
• Legitimate Interests: Processing for fraud prevention, platform security, and business analytics, where these interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications, where you have given explicit consent. You may withdraw consent at any time.

7. Data Sharing & Disclosure

7.1 cc6vip does not sell, rent, or trade your personal data to third parties for their own marketing purposes.

7.2 We may share your personal data with the following categories of recipients:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank — to process your financial transactions;
• KYC & Identity Verification Providers: Third-party services that assist with age and identity verification;
• Game Providers: Software providers whose games are available on the cc6vip platform, to the extent necessary to deliver gaming services;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where required by law;
• Law Enforcement: Philippine law enforcement agencies, where required by court order or applicable law;
• IT & Security Service Providers: Cloud hosting, cybersecurity, and fraud detection partners who process data on our behalf under strict data processing agreements.

7.3 All third-party service providers who process personal data on behalf of cc6vip are bound by contractual obligations to handle your data securely and only for the purposes specified by cc6vip.

8. International Data Transfers

8.1 Some of cc6vip's service providers may be located outside the Philippines. Where personal data is transferred internationally, cc6vip ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and the standards set by the National Privacy Commission (NPC) of the Philippines.

8.2 Such safeguards may include contractual clauses, data processing agreements, and adequacy assessments of the recipient country's data protection framework.

9. Data Retention

9.1 cc6vip retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations.

9.2 Specific Retention Periods:

• Account & Identity Data: Retained for a minimum of five (5) years after account closure, in compliance with PAGCOR and AML requirements;
• Transaction & Financial Records: Retained for a minimum of five (5) years from the date of each transaction;
• Gaming Activity Logs: Retained for three (3) years from the date of each session;
• Customer Support Records: Retained for two (2) years from the date of each interaction;
• Marketing Preferences: Retained until you withdraw consent or request deletion, subject to legal retention requirements.

9.3 When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, cc6vip will securely delete or anonymize the data.

10. Cookies & Tracking Technologies

10.1 cc6vip uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit cc6vip.app.

10.2 Types of Cookies We Use:

• Essential Cookies: Required for the platform to function correctly, including keeping you logged in to your cc6vip account and maintaining session security. These cannot be disabled;
• Preference Cookies: Remember your language, display settings, and other platform preferences;
• Analytics Cookies: Help us understand how Filipino players use cc6vip, which pages are most visited, and where improvements can be made. Data collected is aggregated and anonymized;
• Security Cookies: Used to detect and prevent fraudulent activity and unauthorized account access.

10.3 You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the cc6vip platform.

10.4 cc6vip does not use third-party advertising cookies or share cookie data with external advertising networks.

11. Your Data Privacy Rights

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by cc6vip:

• Right to Be Informed: You have the right to know what personal data cc6vip collects about you and how it is used — which is the purpose of this Privacy Policy;
• Right of Access: You may request a copy of the personal data cc6vip holds about you at any time;
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data in your cc6vip account;
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time;
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

11.1 To exercise any of the above rights, please contact cc6vip's Data Protection Officer using the contact details in Section 16. We will respond to all verified requests within thirty (30) days of receipt.

11.2 Please note that certain rights may be limited where cc6vip is required to retain or process your data to comply with legal obligations, prevent fraud, or fulfill our contractual obligations to you.

12. Children's Privacy

12.1 The cc6vip platform is strictly intended for persons aged twenty-one (21) years and above. cc6vip does not knowingly collect personal data from individuals under the age of 21.

12.2 If cc6vip becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the data, and report the matter to the appropriate authorities where required.

12.3 If you are a parent or guardian and believe that a minor has registered on cc6vip, please contact our support team immediately at the email address provided in Section 16.

13. Security Measures

13.1 cc6vip implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and cc6vip.app is encrypted using industry-standard SSL/TLS protocols;
• Data Encryption at Rest: Sensitive personal and financial data stored on cc6vip servers is encrypted at rest;
• Access Controls: Access to personal data is restricted to authorized cc6vip personnel on a strict need-to-know basis;
• Two-Factor Authentication: Available for all cc6vip accounts to add an additional layer of login security;
• Regular Security Audits: cc6vip conducts periodic security assessments and penetration testing to identify and address vulnerabilities;
• Fraud Detection Systems: Automated systems monitor account activity for suspicious patterns and potential security threats in real time.

13.2 While cc6vip takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your cc6vip login credentials and for notifying us immediately if you suspect unauthorized access to your account.

14. Third-Party Links

14.1 The cc6vip platform may contain references to third-party services such as payment providers. cc6vip is not responsible for the privacy practices of third-party services and encourages you to review the privacy policies of any third-party service you use in connection with your cc6vip account.

14.2 cc6vip's Privacy Policy applies solely to data collected and processed by cc6vip through the cc6vip.app platform and its associated communication channels.

15. Updates to This Privacy Policy

15.1 cc6vip reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The effective date at the top of this page will be updated accordingly.

15.2 Where changes are material, cc6vip will notify registered players via email or an on-platform notification prior to the changes taking effect. The most current version of this Privacy Policy will always be available at cc6vip.app/privacy-policy.

15.3 Your continued use of the cc6vip platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and may request account closure.

16. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact cc6vip's Data Protection Officer through the following channels:

• Live Chat: Available 24/7 through the cc6vip platform
• Email: [email protected]

Our support and data protection team is available around the clock to assist Filipino players from Manila, Cebu, Davao, Makati, Quezon City, and across the Philippines with any privacy-related concerns.

If you are not satisfied with cc6vip's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines through its official channels.